Dear friend

You may have heard that the UK’s telephone network is being upgraded, which means that landline services are changing. People can still have a landline in their homes, but the technology that powers it will be different.

For most, switching over will be straightforward, but some people may need new equipment or support to make the changes.

Whilst people need to contact their telephone provider for more information on when this change will affect them, our aim is to provide some clarity on what is happening and why.

We have created an information sheet (attached), and we’d value your support in ensuring that older people in our local communities are aware of these changes, how they might be affected, and the steps they should take to be prepared.

Thank you for your support

Age UK Oxfordshire